Shipping Policy

Shipping Policy - succulent plants

At succulent plants, we understand the excitement of anticipating your succulent plant treasures, and we strive to make your shopping experience as seamless as possible. Our Shipping Policy outlines the details you need to know about the delivery of your exquisite succulents. 

Order Processing:

  1. Processing Time: Once your order is placed, please allow 1-3 business days for our team to carefully prepare and pack your glass bead items. Our commitment is to ensure that every piece meets our high standards of quality before it leaves our workshop.

Shipping Methods:

  1. Shipping Partners: We partner with reputable shipping carriers to deliver your glass bead jewelry promptly and securely. Our current carriers include shopify.

  2. Shipping Options: During the checkout process, you will have the option to choose from various shipping methods, each with its estimated delivery time and associated cost. Select the option that best suits your preferences and urgency.

Shipping Destinations:

  1. Domestic and International Shipping: diykoko proudly serves both domestic and international customers. We ship to Singapore to ensure that glass bead enthusiasts worldwide can experience the beauty of our creations.

Shipping Costs:

  1. Shipping Fees: The shipping cost is calculated based on your chosen shipping method and destination. You can view the shipping fees during the checkout process before finalizing your purchase. Please note that any customs duties or taxes imposed by the destination country are the responsibility of the customer.

Order Tracking:

  1. Order Tracking Information: Once your order is shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status and location of your glass bead jewelry as it makes its way to you.

Shipping Updates:

  1. Shipping Notifications: We will keep you informed about the status of your order through email notifications. This includes order confirmation, shipping confirmation, and any unexpected delays that may occur.

Delivery Time:

  1. Estimated Delivery Time: The estimated delivery time depends on your chosen shipping method and destination. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as customs processing times may affect the actual delivery date.

Contact Us:

  1. Questions or Concerns: If you have any questions or concerns about your order's shipping status, feel free to contact our customer service team at  zhanghaibing1659@gmail.com or through our [Contact Us] page.

Thank you for choosing succulentplants for your succulent plants We appreciate your trust in us, and we are dedicated to delivering a delightful and reliable shipping experience for every order.